Return Policy

We hope you love everything you buy from the Men’s Health Shop, but sometimes things don’t work out as planned. If you decide you need to return an item purchased from us, you have 30 days from the date of delivery to initiate a return on eligible products. The product must be in its original condition and packaging, unused, and free from any signs of damage or wear.

Please note that the Men’s Health Shop is a marketplace with multiple sellers. The individual sellers determine whether an item is eligible for return.

How to Make a Return

Email Customer Support at shopsupport@menshealth.com with the following information:

• Name and email address used for order
• Order date
• Order number
• Reason for return

We’ll email you a shipping label. (Note that customers are responsible for the cost of return shipping unless the item arrived damaged or broken.) Please pack your return in its original box or bag, if possible, and include a copy of your packing slip to speed up the return. Print the label we emailed you, attach it to your package, and drop the package with the shipping carrier within 30 days of the original delivery date.

Refunds

Please allow sellers up to five business days to review the item and process the return. If the seller accepts the return, you’ll receive a refund from the Men’s Health Shop within two to three business days.

Items Not Eligible for Return

Digital products, such as ebooks, PDFs, apps, and streaming content, are not eligible for return. Additionally, items marked “final sale” may not be returned. Check the product description for other exclusions.

Exchanges

The Men’s Health Shop does not offer exchanges at this time. If you need to swap one item for another (for example, if you need a different size), start a return for the first item. You’ll then need to place a new order for the replacement item.

Contact Us

Need more help? We got you. Check our Frequently Asked Questions for answers to common questions.

If you need additional assistance, our customer support team is here to help. Please contact shopsupport@menshealth.com with any questions you have.

Shipping & Delivery

Order Confirmation

After you place your order, we’ll send you an email letting you know that we’ve received it. We’ll send you another email once your order ships. Orders are typically processed within two business days.

Order Tracking

An estimated shipping time is available by entering your zip code on the product description page. Once your order ships,  you can check its status by clicking on the tracking link in your shipping confirmation email.

The Men’s Health Shop is a marketplace with multiple sellers. Some items ship directly from the sellers, so if you purchase items from more than one seller, your order will arrive in several packages.

Shipping Costs

We offer the following shipping options on most orders:

• For orders that are $49.99 or under (before tax), customers pay $6.99 for Standard Shipping (5-7 days) and $19.99 for Expedited Shipping* (3-4 days).
• For orders that are $50 and over (before tax), Standard Shipping (5-7 days) is FREE and Expedited Shipping* (3-4 days) is $19.99.
• Shipping charges may vary for heavy, bulky, or oversized items that weigh over five pounds, or other specialty categories.

**Please note that some exclusions apply. Note that if you have items from multiple sellers in your cart, expedited shipping charges apply separately for each seller.

Where We Ship

All of our sellers ship to the lower 48 states. Most of our sellers also ship to Alaska and Hawaii, Puerto Rico, and military base addresses (APO FPO). We do not ship internationally at this time.

Contact Us

Need more help? We got you. Check our Frequently Asked Questions for answers to common questions.

如果您需要更多帮助，我们的客户支持团队将随时为您提供帮助。如有任何问题，请联系 shopsupport@menshealth.com。